INMR88-Enterprise Systems

Module Provider: Business Informatics, Systems and Accounting
Number of credits: 20 [10 ECTS credits]
Level:7
Terms in which taught: Spring term module
Pre-requisites:
Non-modular pre-requisites:
Co-requisites:
Modules excluded:
Current from: 2020/1

Module Convenor: Dr Stephen Gulliver

Email: s.r.gulliver@henley.ac.uk

Type of module:

Summary module description:

Enterprise Systems reinforce the efficiency and productivity ofÌýbusinesses;Ìýhowever,ÌýISÌýimplementation failure-rates remains high. This module helps students to understand the issues involved in Enterprise Systems implementation, thus helping them to manage risk and maximise the chance of success.Ìý

Aims:

Enterprise Systems (i.e. ERP, CRM, SCM and KMS) are used to reinforce the efficiency and productivity of businesses, however implementation failure-rates remain high. This module helps students to understand the organisational and business impact of using Enterprise Systems, the potential role of Enterprise Systems in organisational transformation andÌýchange andÌýhighlights the benefit and risk aspects involved inÌýenterpriseÌýsystems implementation. By understanding success and failure factors, students should gain an appreciation of how to manage risk, thus maximising the chance of success.?Ìý

Assessable learning outcomes:

At the end of the Module students should be able to:Ìý

• Understand the role of Enterprise System solutions (from bothÌýacademic and commercialÌýperspectives).


• Build a critical awareness concerning impact of Enterprise Systems, with an ability to discuss issues concerning implementation planning, CRM alignment, supply chain and knowledge management.


• Map Enterprise Systems functionality to business needs.

Appreciation of Enterprise Systems implementation methodologies, showing a critical awareness of contextual limitations.

• Develop consultation skills, e.g. business analysis, solution development, and team presentations.


• Understand human factors impacting project develop and identify an awareness of ethical concerns involved in Enterprise development.

Additional outcomes:

At the end of the Module students should benefit from:Ìý

• Improved analytical and evaluation skills.


• Improved commercial solution awareness.Ìý


• Heightened general business awareness.Ìý

Outline content:

• Strategy alignment.Ìý


• Business processes mapping and modelling.


• Introduction to CRM, ERP, SCM, KMS.


• Enterprise Systems selection - business and software systems perspective.


• Techniques for Enterprise Systems implementation.


• Risk / Failure issues.


• Integration issues in e-business networks.

Global context:

Discussion concerning cultural impact ofÌý‘best practise process’, and consideration of national, business, and individual culture, are all covered.ÌýExpansion of issues are personalised within seminar sessions.Ìý

Brief description of teaching and learning methods:

Lectures provide the baseÌýmaterial andÌýuse numerous case studies. This module has a strong use of practical business examples taken from real life cases. Coursework feed-forward support andÌýadditionalÌýtutorials are provided to students to support preparation for assessment points.Ìý

Contact hours:

Ìý	Autumn	Spring	Summer
Lectures		20
Seminars		10
Guided independent study:	Ìý	Ìý	Ìý
Ìý Ìý Wider reading (independent)		40
Ìý Ìý Wider reading (directed)		10
Ìý Ìý Advance preparation for classes		10
Ìý Ìý Preparation for presentations		25
Ìý Ìý Preparation for seminars		5
Ìý Ìý Essay preparation		70
Ìý Ìý Reflection		10
Ìý	Ìý	Ìý	Ìý
Total hours by term	0	200	0
Ìý	Ìý	Ìý	Ìý
Total hours for module	200

Summative Assessment Methods:

Method	Percentage
Written assignment including essay	90
Oral assessment and presentation	10

Summative assessment- Examinations:
N/A

Summative assessment- Coursework and in-class tests:

Assessment (worth 90%) due on week 35Ìýin Summer term. A report of 6,000 words (excluding tables and diagrams) which contains:Ìý

• Feasibility discussion concerning Enterprise Systems use (in context of the case example).


• Discussion and justification of vendor selection (in context of the case example).


• Collected commercial material - pptx. (commercial presentation – criteria) and summary slide / Poster.Ìý

Formative assessment methods:

InÌýclass, and sessional,Ìýinformal testing, discussion, and presentation will provide students with an opportunity to affirm learning and ask questions about lecture content. Lectures have been designed to fit around the supporting text.Ìý

Assessment will be by coursework only.Ìý

• A report of 6000 words (excluding tables and diagrams) is required containing:Ìý


• Feasibility discussion concerning Enterprise Systems use (in context of the case example);Ìý


• Discussion and justification of vendor selection (in context of the case example);Ìý


• Collected commercial material – pptx slides from vendor presentation and a summary slide.Ìý

Penalties for late submission:

Penalties for late submission of course work will be in accordance with University policy.

Assessment requirements for a pass:

50%Ìý

Reassessment arrangements:

Students will be required to obtain a mark of 50% overall based on the resubmitted coursework.Ìý

Additional Costs (specified where applicable):

Cost	Amount
1. Required text books	£50.00

Ìý

Last updated: 25 September 2020